Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

George Butler

November 20, 2023

5  out of  5 rating by George Butler
"Great service and response to claims. The team is fantastic."

Leigh Pace

November 19, 2023

5  out of  5 rating by Leigh Pace
"I’ve had my insurance with Brett Olson for 20 years. He’s been very responsive to all of our needs and helped us with several damage claims on our house. The staff is courteous and professional on all levels. Grateful to have an agent like Brett Olson and his team when I need them."

Chism Craig

November 18, 2023

5  out of  5 rating by Chism Craig
"Brett has been my insurance agent for over 15 years. Very responsive and provided great service when I’ve had a claim."

Morgan Springfield

November 15, 2023

5  out of  5 rating by Morgan Springfield
"Brett Olson and his team at State Farm are great!! Brett has always went above and beyond to make sure me and my family are covered on all we have insured. Thanks Brett!!"

Tiara M

July 20, 2023

1  out of  5 rating by Tiara M
"Definitely given the run around with this company for months about canceling my policy. As far as getting my money back for a policy I never used I’ve just given up. Thanks Brett and team!"

John Logan

March 22, 2021

1  out of  5 rating by John Logan
"We had our insurance with Brett’s predecessor and were just handed over to him. Wish we’d of had a choice. He was a great agent at first but he made A LOT of promises to our family. He talked about offering one of our kids an internship. When our kid called, he either never returned the call or told our kid he’d get back and never did. I think Brett is an overgrown boy and is not responsible at all. We took our business elsewhere. He obviously holds a grudge and cannot speak to people one on one to explain things. We are so much happier with the attention we get now."

Brooke C

September 9, 2020

5  out of  5 rating by Brooke C
"Hands down the best insurance company in Madison County. The people are just as amazing as the benefits."

Natasha Hollis

March 12, 2020

5  out of  5 rating by Natasha Hollis
"My husband and I really appreciate the professionalism and customer service we receive from everyone at Brett Olsen's office."

Jason Banks

February 25, 2020

5  out of  5 rating by Jason Banks
"Treat you as if you are family.."