
State Farm® Insurance Agent Brett Olson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cole Winstead
March 18, 2025
"Diane at this State Farm agency was fantastic. She was super helpful, answered all my questions, and made everything easy to understand. I really appreciate her great service and would definitely recommend working with her!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Shelby Pender
March 18, 2025
"I’ve had a great experience with this State Farm agency. The staff is always friendly, helpful, and quick to assist with any questions I have. I feel confident knowing my insurance is in good hands. Highly recommend!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Bryce Perry
March 18, 2025
"Wonderful service. Thank you Brett!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Shaun Perry
March 18, 2025
"Brett Olson and his staff are AMAZING! Had a wonderful experience and great service. Go check him out!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Kristan Cole
March 18, 2025
"Brett and his staff are the best around! Go check them out!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Sunjai Williams
February 17, 2025
"My dad JJ has been with state farm for a long time! They have been really good, helpful, always answered the phone and answered any questions he had. We definitely recommend them when it comes to getting insurance. Dianne is a wonderful agent when it comes to services and hospitality. She’s the best!"
"Sunjai, thank you for sharing such a positive review. We're delighted to hear about your dad's great experience with us and Dianne's exceptional service. Your recommendation means a lot to us. We look forward to continuing to serve your family's insurance needs. "
Manda James
February 14, 2025
"Brett Olson and his entire team have always been extremely gracious and helpful. The knowledge they possess is second to none. Brett has always helped walk me through any insurance questions I have had and helped me think about things from both a short and long term perspective. I am grateful to have them in my corner."
"Manda, thank you so much for your kind words and for sharing your experience with us. We're truly delighted to hear that Brett and the team were able to support you effectively. Your satisfaction means the world to us, and we deeply appreciate the trust you've placed in us."
Amy Hill
February 13, 2025
"Exceptional service from start to finish! Brett Olson and his team at State Farm are knowledgeable, professional, and truly care about their clients. They took the time to understand my needs and found me the best coverage at a great price. Anytime I have questions, they respond quickly and make everything easy to understand. I highly recommend them to anyone looking for reliable and trustworthy insurance!"
"Thank you for your kind words, Amy! We are thrilled to hear you are receiving exceptional service! We appreciate you and look forward to continuing to meet your insurance needs. "
William Mathison
February 13, 2025
"Very recently, I had a severe water damage claim, which I discovered on a Friday afternoon around 3:30PM. The Olson agency helped me obtain a mitigation company (that very evening) to start the project. Brett has been with me every step of the way. Answering my questions, while facilitating the “business side” of this unfortunate busted-pipe-mishap/headache! The State Farm adjuster was very efficient in handling the estimates for the reconstructing and rebuilding process. My wife and I could not be happier!"
"William, thank you so much for sharing your wonderful experience with our agency! We're so happy to hear that Brett and our team were able to help you quickly with your water damage claim. Your satisfaction means the world to us, and we’re absolutely thrilled to have met your expectations!"
Kacie Smith
February 12, 2025
"Love this place! Won’t ever use anyone else but Brett!"
"Thank you so much for the awesome review! We appreciate you! "
John Hill
February 12, 2025
"The Olson Agency was very helpful when we had a claim recently. I would highly recommend them as an agency."
"John, thank you for your kind words and for recommending our agency. We're delighted to hear that our team was able to assist you effectively with your claim. Your feedback is greatly appreciated. "
Collin Hurt
February 12, 2025
"We’ve been with Brett and his team for several years, and they consistently go above and beyond to ensure we’re well taken care of. They’re always available to answer our questions, offer great advice, and make sure we have the best coverage for our needs—highly recommend them for reliable and professional service."
"Collin, thank you so much for your kind words! We’re so grateful to have you as a loyal customer over the years. It makes us really happy to hear that our team has met your expectations and provided you with reliable service. Your recommendation truly means the world to us! We can’t wait to keep serving you in the future!"
Melissa Mitchell
February 12, 2025
"We have had our insurance with Brett Olson and his team for at least 20 years and have always been pleased with the service we have received. Diane is very attentive to every phone call. She is knowledgeable and works hard to answer all questions no matter how long it takes. She will always make you feel like what you are calling about is her main priority for the day and will handle it accordingly. She definitely makes insurance questions and phone calls easy. We are thankful for Brett Olson and his team."
"Melissa thank you for such positive feedback on Diane and our Agency! Your satisfaction is our top priority and we look forward to always serving you and your family 😁"
Treana Daniel
February 7, 2025
"Mrs.Diane is very professional always kind and courteous always on point. She knows her job! I just love her to death very sweet lady. She's just like family she know how to make you smile and all the right things to say ❤️"
"Treana, we truly appreciate your feedback! Our team is dedicated to making sure every client has the best experience possible, and we’re so glad you felt taken care of. Thank you for choosing our agency!"
kiara phillips
January 29, 2025
"They are great in that office. No matter what I call for or need they jump on it. Special thank you to Ms. Dianna. I love the people in this office. Very helpful and informative. Keep me abreast of options and changes."
"Thank you for your wonderful feedback and perfect rating. We're thrilled to hear about your positive experience with our team, especially Dianna. Your satisfaction is our priority, and we look forward to continuing to serve you."
Kenyardric Dixon
November 25, 2024
"Mrs.Diane, I really appreciate your hard work on helping me find the right fit and better rates. If you ever need anyone to go to @ Statefarm, Mrs. Diane is your lady to go too👏. I really appreciate her and how she works with customers to help them become more comfortable and safer with their company. Thanks A Lot"
"Thank you for your kind words! We're thrilled to hear that Diane provided exceptional service and helped you find the right fit and better rates. Your appreciation means a lot to us."
Donna Reynolds Welborn
November 7, 2024
"I have been a customer of Brett Olson’s State Farm business for decades. I have always received exemplary service. Today I worked with Christian with 100% satisfaction. Christian was helpful, thorough, polite, and did exactly what I needed and it took no time at all. Thank you Christian, thank you Brett, and thank you State Farm!!!!"
"Thank you for your kind words, Donna! You were actually assisted by our amazing Sr. Account Mgr Diane today (and yes, she and Christian sound nearly identical on the phone 😁). Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do! "
Leticia Williams
November 6, 2024
"Ms Diane at Brett Olson State Farm insurance office is absolutely amazing! I was with my previous auto insurance company for over 20 years and she saved me so much money. I didn’t realize my premium was so expensive. She was insightful, knowledgeable, and extremely friendly. I’m glad I made the switch and I’m glad Ms. Diane helped me."
"Thank you, Leticia! We're thrilled to hear about your positive experience with Diane. Saving you money and providing excellent service is our goal. We're glad you made the switch and appreciate your kind words. Welcome to the State Farm family!"
Debbie Laseter
November 4, 2024
"I spoke with Diane Yonkers she was great and help to resolve our issue. We always have great service! Thanks Diane!"
"Happy to hear that Diane was able to assist you and resolve your issue. Providing great service is our top priority, and we appreciate your continued trust in us."
Valerie Foster
May 14, 2024
"Mrs. Diane is AWESOME! She's just a phone call away and she always comes through for me!! She's knowledgeable and always willing to assist!! I am thankful for Brett Olson and his staff!!"
"Thank you for your kind words, Valerie! We are thrilled to hear about your positive experience with Diane and our team. We appreciate your trust in our agency."
Lawanda Monach
March 28, 2024
"Thank you!!!! For finding Diane! She is amazing and took care of me like a super star!"
"Thank you for your kind words, Lawanda! We are thrilled to hear that Diane provided you with exceptional service. We appreciate your feedback and look forward to continuing to meet your insurance needs. "
Apryle Martin
March 11, 2024
"Brett Olsen and Dianne are AMAZING! I had a wreck that was not my fault and was very upset that I had to file an uninsured motorist claim. They walked me through it and made it as painless as possible! I’m so thankful!"
"Thank you for your kind words! We're glad our team could assist you with your claim and make it as smooth as possible."
Pam Scoggins
March 8, 2024
"Brett and his staff came through for us with a difficult situation. Very glad he is our agent. We have had State Farm since 1970's and they have come through for us each time we needed. Thanks so very much"
"Thank you for your loyalty, Pam! We're here to help with any situation you may face. We appreciate your kind words."
Katie Franklin
March 7, 2024
"We cancelled our insurance with Brett Olson in JULY 2023 due to finding a better policy and price. They continued to charge our account for the next FOUR months. When we tried to make contact to resolve the issue, we were met with unprofessionalism and rudeness from their CUSTOMER SERVICE MANAGER (HA!), DARLENE BUNYARD. Since it was her blatant mistake, instead of taking ownership and fixing the issue, she got defensive and hung up on us, and refused to answer our calls and texts. It is now March of 2024 and we still haven’t received our refund after we have provided PROOF of our bank statements where we were wrongfully charged. Darlene kept doubling down and saying, “oh those transactions were supposed to be reversed.” We clearly provided proof from our bank and showed THEY WERE NOT REVERSED. Then radio silence again. This agency takes money from customers wrongfully then is unwilling to right their wrongs. We are a newly married couple with a newborn. We cannot afford to have $200 taken out of our account every month while also paying our other insurance policy that we cancelled for. It is baffling to me how these people choose to do business. I’ve filed formal complaints with corporate State Farm and with the BBB to warn people. I will never recommend State Farm - specifically Brett Olson Agency to anyone I come into contact with. And BEWARE of the front desk receptionist. If you cancel or need her to do something, please make sure to get a confirmation number and document because she will not do it then play dumb and be rude when you raise the issue."
Tasha Lock
February 19, 2024
"Diane was amazing. She knew exactly what I needed!!"
"Thank you for the kind review, Tasha!"